Frequently Asked Questions

    Everything you need to know about Pure Suits

    Do I need an appointment?

    You're welcome to browse our Norwich showroom during opening hours, try on suits and enjoy a drink at the Menswear Bar. No appointment necessary. If you'd prefer dedicated time with a stylist, complimentary appointments are available.

    Walk-ins are welcome during showroom opening hours. There may be a wait for stylist help at busy times. We recommend appointments for larger wedding parties, scheduled measurements and final fittings.

    Not at all, pop in during showroom opening hours to browse our collections, try on suits and enjoy a drink at the Menswear Bar. At busy times, you may need to wait for a stylist. Prefer to plan ahead? Book a complimentary appointment to reserve dedicated time. We recommend appointments for larger wedding parties, scheduled measurements and final fittings.

    Suit hire and rental starts from £88 (incl. £8 damage insurance) for jacket and trousers. Use our quote builder for the total for your chosen suit and extras. We're transparent about pricing, no hidden fees. See our full pricing breakdown.

    Suit Only starts at £88 for jacket and trousers. Suit + Waistcoat & Accessories starts at £138 and adds a matching waistcoat, tie and pocket square. Complete Package starts at £202 and includes all of those, plus a shirt and shoes. Each option includes £8 damage insurance. Items not included in your chosen option can be added separately, and cufflinks are £5 extra on all three. Your total depends on the suit you choose.

    Aim to start 6–12 months before your wedding. We'll arrange measurements closer to the date, with younger members measured later to allow for growth. If your wedding is sooner, ask us about availability.

    Every hire includes £8 damage insurance. It covers appropriate wear and tear, spills, small tears, that sort of thing. It doesn't cover misuse like knee slides or the splits! Read our full damage policy.

    We have Norfolk's largest range, most styles available from boys aged 3 up to gents with a 60-inch chest and 46-inch waist. We outfit the whole party, whatever their size.

    When 6 or more members of your party hire or rent with us, the groom's jacket and trousers are completely free. The offer applies to hire bookings only and the discount is automatically applied. Use our quote tool to see your total.

    Most suit rental shops only carry a handful of sample sizes, so gents are often choosing a suit without ever trying it on in their size. At Pure Suits, we have the largest selection of hire styles of any suit rental store and you'll have far more samples to try on than at any other retailer, no guesswork. Add in a dedicated stylist for every appointment, our Menswear Bar, and the fact that we're independently owned with over 600 five-star reviews, and it's a very different experience to what you'll find on the high street.

    Absolutely. Walk-ins are welcome during showroom opening hours, no appointment necessary. Browse at your own pace, try on suits and perhaps enjoy a drink at the Menswear Bar. There may be a wait for a stylist at busy times. If you'd prefer dedicated time, book a complimentary appointment. We recommend booking for larger wedding parties, scheduled measurements and final fittings.

    Our ready-to-wear suits range from £250 to £450. We stock Marc Darcy, Benetti, Skopes and Charles Grey, among other brands we've selected for quality and value. All suits come complete with jacket and trousers.

    We stock Marc Darcy, Benetti, Skopes and Charles Grey, among other brands. Their ranges include classic plain suits, checks, tweeds, and double-breasted styles. We carefully select each piece to ensure it meets our quality standards.

    We don't do alterations in-house, but we can recommend trusted local seamstresses who do excellent work at reasonable prices. Minor adjustments like trouser length are quick and affordable (typically £25-£50).

    Usually yes, if we have your size in stock. We'll help you choose and you can walk out wearing it. For urgent needs, call ahead and we'll check availability.

    We carry chest sizes 36-52 and various lengths in core colours. If your exact size isn't in store, we can often order it in. Our stylists will help you find the best fit. Read our body type guide.

    We do not offer refunds on ready-to-wear purchases. If you have any concerns about your suit, please speak to us in store and we'll do our best to help.

    You're welcome to pop in during showroom opening hours to explore the options and ask questions. There may be a wait for a stylist at busy times, so a complimentary appointment is a lovely way to reserve dedicated time. We recommend appointments for larger wedding parties, scheduled measurements and final fittings.

    Custom made suits start from £649, with most customers spending £749-£989 depending on cloth and options. This includes all consultations, fittings, and adjustments. See our full pricing guide.

    With our custom made suits, you try on jackets and trousers as close to your ideal fit as possible, and we customise those for the perfect fit, with your choice of cloth and lining. It's not Savile Row full bespoke (£3,000+), but delivers exceptional results at a more accessible price.

    Made in 8–10 weeks. For weddings, we recommend starting 6–12 months ahead.

    Almost everything: cloth from over 120 premium options, lining colour/pattern, lapel style, button style, pocket styles, vents, trouser details, and personal touches like monogramming or personalised linings. We'll guide you through each choice.

    Typically two: an initial consultation where you try on our fit options and we design your suit together, plus a fitting when your suit arrives to check everything is perfect.

    Yes, we have an extensive fabric library in our showroom. You can see and feel the cloths, compare weights and textures, and take your time choosing.

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